Privacy Statement
Privacy Statement
Introduction
Ultimate Gems Property Investment Limited (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you engage with our real estate agency, property sourcing, letting, and property management services.
- Information We Collect
We may collect and process the following types of personal data:
- Identity Data: Name, date of birth, proof of identity (e.g., passport, driving license).
- Contact Data: Address, email, phone number.
- Financial Data: Bank details, payment transactions, credit history.
- Property Details: Address, ownership details, tenancy agreements, maintenance history.
- Usage Data: Interactions with our website, social media, and communication preferences.
- Marketing and Communications Data: Your preferences for receiving marketing materials from us.
- How We Collect Your Information
We collect personal data in the following ways:
- Directly from you when you inquire about or use our services.
- Through third parties, such as referencing agencies, credit check services, or property portals.
- Automatically via our website, including cookies and analytics tools.
- How We Use Your Information
We use your personal data for the following purposes:
- Real Estate and Property Sourcing: To match buyers and investors with suitable properties.
- Letting and Tenancy Management: To facilitate tenant applications, referencing, tenancy agreements, rent collection, and maintenance requests.
- Property Management: To manage landlord portfolios, property maintenance, and compliance with legal requirements.
- Legal Compliance: To meet our regulatory and contractual obligations.
- Marketing and Communications: To send you property updates, promotions, and industry insights (with your consent).
- Legal Basis for Processing
We process your data based on:
- Contractual necessity: To perform our obligations under contracts with you.
- Legal obligations: To comply with property laws, tax regulations, and anti-money laundering requirements.
- Legitimate interests: To improve our services and communicate relevant property opportunities.
- Consent: Where required, for marketing communications.
- Sharing Your Information
We may share your data with:
- Service Providers: Payment processors, referencing agencies, legal and financial advisors.
- Landlords & Tenants: Where necessary for tenancy applications and agreements.
- Regulatory Authorities: If required by law or to comply with legal obligations.
- Third-Party Partners: With your consent for property investment opportunities.
- Data Security
We implement appropriate security measures to protect your data from unauthorised access, disclosure, or loss. However, no system is 100% secure, and we cannot guarantee absolute security. - Data Retention
We retain personal data for as long as necessary to fulfil contractual, legal, and business obligations. Once no longer needed, we securely delete or anonymise the data. - Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to processing or request data portability.
- Withdraw consent for marketing communications.
- Lodge a complaint with the relevant data protection authority.
- Cookies and Online Tracking
Our website may use cookies to enhance user experience, analyse traffic, and personalise content. You can manage cookie settings through your browser preferences. - Contact Us
If you have any questions about this Privacy Statement or how we handle your data, please contact us:
Ultimate Gems Property Investment Limited.
Kent Space, 6-8 Revenge Road Chatham Kent ME5 8UD
sarah@ultimategems.properties.
https://ultimategems.properties
Changes to This Privacy Statement
We may update this Privacy Statement from time to time. Any changes will be posted on our website with an updated revision date.
Last Updated: 18/02/2025
English